QXIP Privacy Policy Summary You are visiting the website qxip.net (hereinafter the Website or the Site), operated by QXIP BV, a company registered in the Netherlands under company number 61018635 whose registered office is at Hugo Floris Ruysstraat 1, 1063 KD Amsterdam. We care about keeping your data entrusted to us safe and being transparent. We are open to any comments or questions at info@qxip.net. Access and/or use of the Website confers the condition of user, and the user accepts, from said access and/or use, this Legal Notice and the Privacy Policy, Terms of Use and Terms and Conditions. By virtue of the provisions of the applicable legislation on Intellectual and Industrial Property Rights, QXIP BV do not grant any license or authorization of use of any kind on its intellectual and industrial property rights or on any other property or right related to the Website, the Services or the Contents thereof. The reproduction and temporary storage of the contents of the Website is permitted as long as it is strictly necessary for the use and visualization of the Website from a personal computer. Key Terms and Definitions * Company: when mentioning "company," "we," "us," or "our," this means QXIP BV. * Service: meaning the services provided by the Company as described in the terms and on the website. * Platform: meaning one of the Company Websites. * User: anyone who uses the platform or has created an account. * Cookies: files or archives that are downloaded to the User's device to create a faster and easier interaction between User and Site. * Warranties: what is guaranteed and what repairs or remediations will be performed to ensure the promised quality of the service or good, failing these conditions. * Arbitration: an alternative dispute resolution, where there is a settling of the differences between parties by a person or persons chosen or agreed to by them. * Terms: "Terms of Use", "Terms and Conditions"; all the provisions that apply to any interaction with our Site or our Services. * GDPR: General Data Protection Regulation Privacy Policy We may collect and use personal data when we do business with you or when you do business with third-parties that use our services. This policy applies to Company's services and other collaborators that work with us may be subject to their own Privacy Policies. This Privacy Policy explains how we will collect, keep and treat your data, so we encourage you to read it carefully. Collection of Information This Privacy Policy explains how we use different kinds of information collected when you access the Website. The owner of the Website undertakes to treat the user's personal data in accordance with the provisions of current legislation on the matter. Specifically, it undertakes to apply the provisions of the General Data Protection Regulation (GDPR); EU Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016. Company may collect various types of information, in the form of: * Voluntarily provided info, such as; * Name * Email address * Country * Information automatically collected; We may collect what is known as "non-personal" data, such as; * A local consent preference (only after you accept our cookie notice) * Functional storage used by optional chat support after acceptance * Server / access logs as needed to operate and secure the Website * Type of device you are using to access the Site We do not use advertising cookies, analytics trackers, or third-party tracking technologies on this Website. Using, Sharing and Storing your Personal Information Usage of Information We use the information you provide us for different purposes; some of them are: * Improve or build our Services. * Provide customer support and communicate to you things we believe might be of your interest * Send notifications * Complying with the law, in such scenarios as fraud prevention. Sharing the Information Except in the cases stated below, we will not disclose or share your personal information to any third parties, unless required by law or necessary to provide our services; We can disclose your personal information when it is in good faith believed by us it is necessary to: * Help in the investigation of current judicial procedures or there is a court order. * When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, respond to a government request or pursuant to a demand under the Digital Millennium Copyright Act and other intellectual property laws. * Enforce our policies (privacy policy, terms of use), defend against claims of violation of such, or protect Company, its members and public. * When there is consent given by you to share such information. We will not sell your personal or non-personal data. We may share non-personal and anonymized data with third-party services that perform analytics so they help us better understand our users and how they interact with our platform. Storage of Information We are using general industry standards to ensure your information is secure, and we seek to protect it as much as we can. However, we can't warrant or guarantee the security of any information shared online. All financial information is handled and stored by Stripe according to their Terms and Conditions and Privacy Policy. All Customer data is handled and stored by Zoho according to their Terms and Conditions and Privacy Policy DISCLAIMER We do not seek to collect any information from children under the age of 18 and request that such individuals do not use this Service. If any child provides us with personally identifiable information, a parent or guardian may notify us and such information will be deleted from our records. We require all our users to be 18 or of legal age in their legal jurisdiction. Cookies and Other Tracking Technologies. This Website does not use analytics, advertising, or other tracking cookies. We do not track visitors for marketing or profiling purposes. We may store a single local preference in your browser after you accept our cookie notice, solely to remember that choice and avoid showing the notice again. Optional on-site chat support (OpenWidget) is loaded only after you accept and may set functional cookies or similar storage needed to operate the chat session. What are cookies? Cookies are small files stored on your device when you visit a website. They can remember preferences or support features such as a chat widget. You can also control cookies through your browser settings: * Chrome: https://support.google.com/chrome/answer/95647?hl=en * Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac * Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer * Opera: https://help.opera.com/en/latest/web-preferences/#cookies * Edge: https://support.microsoft.com/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09 Acceptance of cookies Non-essential or third-party functional features that may set cookies (such as chat support) are not activated until you accept via the notice shown on this Website. Declining or clearing site data may mean the notice reappears and optional chat will not load. Having an account When you create an account , you thereby accept all terms and conditions stated in this document; therefore you should be aware whilst sharing your information in our platform. Your rights under GDPR We fully comply with GDPR standards. GDPR applies to the processing of personal data in the context of the activities of an establishment of a controller or a processor in the European Union, regardless of whether the processing takes place in the European Union or not. As a European consumer, you have specific rights regarding your data, including but not limited to; Update your personal information You can access and change your information at any time. It is important that you maintain current contact information so that we can contact you and keep you up to date. We will send periodic emails to you. These messages include but are not limited to: order notifications and reminders, billing statements, monthly newsletters, and new login passwords. The email address we use will be the same email address you use to login, so please update it if you no longer have access to it. Erase your personal information You may request that we delete your personal information. We will delete your personal data if we are lawfully allowed to do so, and it is no longer necessary in relation to the purposes for which they were collected or otherwise processed. You can request deletion of your personal data, in accordance to this privacy policy, when one of the following applies; * There is no legal ground for keeping the data * The personal data has been unlawfully processed Un-subscribe You have the possibility to opt-out of emails sent to you by our company by emailing us at info@qxip.net or by clicking the unsubscribe link in the footer of the newsletter. You do not need to subscribe to our email list to keep your account, so you are free to opt-out at any point. Links To Other Websites Our Site may include links to other Websites or redirect you on specific occasions, for example when making payments through Stripe. We do not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Complying with our Legal Obligation We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Please contact us for any additional questions on your rights and the way you can exercise them, at info@qxip.net. Your rights under CCPA Be aware that as a California consumer you have specific rights regarding your data, including but not limited to; * Requesting the information about the personal data we have collected about you: * The categories of personal data we have collected about you * The categories of sources from which we collect personal information * The business or marketing purposes for which we collect personal information * The categories of third parties with whom we share that personal information * The categories of personal information we disclose about you for business purposes and the categories of third parties to whom we disclose that information for business purposes * Requesting deletion of your personal information: You may request that we delete your personal information. We will delete your personal data if we are lawfully allowed to do so. * Non-Discrimination: you may not be discriminated against for exercising these rights. Please contact us for any additional questions on your rights and the way you can exercise them, at info@qxip.net. Change of Privacy Policy Please be aware we can change policy at any time, and all changes will be made effective within 2 days of posting the modified Policy. You agree to the new terms if you keep using the Site after the 2-day period is over. When does this Privacy Policy apply? This Policy applies to all interactions with our Website that are not excluded by our warranties and liability exclusions. This Privacy Policy does not apply to third parties, other companies or individuals and does not cover their actions when advertising or using our services. Acceptance of Terms By using this Site, you are hereby accepting all the terms and conditions stated in this Privacy Policy. Warning: If you do not agree to our privacy policy, please refrain from further using our website. Be aware that if you continue to use our website, you are automatically in acceptance of all terms and conditions. Contact Us If you have any questions or requests about this privacy policy, you can contact us by email; info@qxip.net.